eBusiness
Link Egypt Communications develops B2B and B2C e-commerce
solutions that are fully integrated with a company's existing business
systems. We help businesses realize results from their e-commerce
initiatives by building the framework, systems, tools, content, and
compelling interface design required to empower customers to complete
purchase transactions with ease and confidence.
Our team is capable of
handling all aspects of e-commerce strategy and development, including
end-to-end security, distributed transaction processing, XML- based
interoperability, and integration with online payment, order processing,
content management, and customer relationship management systems.
Manage the entire transaction cycle
Link
Egypt helps companies leverage the Internet to strengthen customer
relationships, increase efficiencies, and exploit new channels for
selling products and services.
With experience building complete,
turnkey e-commerce solutions across multiple digital channels, Link
Egypt can integrate or custom-build applications for product
presentation and browsing, shopping cart functionality, order tracking,
account management, payment resolution, personalization, content
management, customer relationship management, as well as inventory and
catalog management.
We ensure that the solutions we deliver allow
companies to manage and control the entire transaction cycle - from the
initial customer contact, through to product selection, payment
processing, and fulfillment.
Integrate e-commerce initiatives with enterprise systems
Link
Egypt works with companies to develop strategies for leveraging
existing investments in technology and legacy data. We minimize the
impact of an e-commerce solution on the traditional aspects of an
enterprise by building projects with the company's existing
infrastructure and internal resource requirements in mind.
Our technical
architects carefully examine a company's systems, making
recommendations on the hardware and software required for the customized
solution, providing input on "buy vs. build" decisions, and determining
how the required third-party components will be integrated into the
e-commerce application.
Ensure transaction security
Link Egypt
ensures that companies will be able to offer secure transaction
processing online in order to win the confidence and loyalty of
customers. We take advantage of the latest Internet security standards,
including 128-bit SSL encryption, as well as emerging credit card
processing standards such as SET.
Our application services group ensures
that systems are continually monitored and protected from security
breaches, and that issues are managed from detection to resolution
without any traffic interruption.
Control the cost and quality of customer service and support
Internet
technologies have presented businesses with greater opportunities to
interact with and sell to customers directly, while presenting new
challenges in maintaining the consistency of customer service across
online and offline channels.
Link Egypt works with companies to manage
the cost of providing service and support to customers through multiple
points of interaction. Based on a company's internal resources, the
nature of its e-commerce initiatives, and the needs of its customers,
Link Egypt develops an integrated customer support infrastructure that
will enable the company to manage service costs, maintain the quality of
customer interactions, and capture valuable transaction data both
online and offline.
Reliable and scalable e-commerce solutions
As
an Internet solutions provider to both domestic and global, Link Egypt
Communications knows how to deliver superior solutions that make good
business sense.
Throughout the process of developing an e-commerce
project, we place special emphasis on optimizing the security,
performance, flexibility, scalability, and reliability of the solution.
Our technical architects and developers have expertise creating custom
solutions on the leading e-commerce platforms.
As Internet technologies
continue to evolve, we are devising innovative strategies for
incorporating emerging technologies such as wireless applications and
Microsoft.NET into our e-commerce solutions.